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DigitalTech since inception has been engaged in the deployment of technology products, the performance of hardware maintenance and technical support. Our customers depend on us to keep their equipment and operations running smoothly. In order to satisfy this need we provide: Onsite Preventive and Remedial Maintenance, Depot Repair, OEM Contract Management, Warranty Management, hardware enhancements, and installation/de-installation services.

You as a customer have access to our entire maintenance program for most standard platforms and operating environments. You have access to a true and creative multi-vendor capability through our service relationships with many manufactures such as, IBM, EMC, Hewlett Packard, Sun Microsystems, CISCO, STK, Lexmark, Konica, Xerox and Canon, and other if needed.

1. On-Site /On-Call Preventative and Remedial Maintenance

A DigitalTech Engineer will be dispatched to the customer site to conduct repairs. This program is available nationwide for users or organizations who require service repairs to be conducted at their facilities.


2. Depot Repair

All service on the failed unit is performed by OEM authorized service engineers, on a time and material basis or on an annual service agreement. This cost effective program is for the users and organizations that can be without their unit for a short period of time.

3. Exchange

This service program provides an immediate exchange unit for your failing device, to arrive next business day. This program is ideal for users or organizations needing return to operation as soon as possible.

4. Warranty Management

As OEM Provider, we are authorized to perform manufacturer warranty repair of their appropriate product lines.

5. Parts Only

An economical service method used by some corporations and some Agencies of the Federal government with customer maintenance personnel is our just in time repair parts and exchange program. This is a direct support effort you our customer and provides technical support and spare parts to your engineers. The service is available 8x5 Next Business Day Delivery, or 7x24 with an onsite spare parts inventory.



Hewlett Packard 9000
IBM Mainframe
IBM AIX & RS6000
IBM AS/400
Sun Microsystems
Intel & AMD - Dell, HP/Compaq, IBM

Hewlett Packard
Lexmark International
Canon
Konica Minolta
Xerox
IBM


IBM Storage
Hitachi Data Systems
Quantum Storage
STK
EMC
CISCO
NORTEL
3COM
Intel
Netgear


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