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RAS Technology is an operational characteristic of a today's computer systems and is based on the three interrelated performance elements of Reliability, Availability, and Serviceability.

Reliability is the measure over time of the consistency with which a system successfully performs its computing and communication services. Serviceability is the measure over time of the ease with which a degraded system can be restored to its full operating posture. Availability is the measure over time of the percentage of the time during which the system provides specified services to its users. The measurement and characteristics of systems performance with regard to these three interrelated performance elements can be referred to as RAS for the system RAS.:

    •  Reliability is the probability that components, parts and the systems they comprise will perform their required functions for a period of time without failure in the specified environments with a degree of acceptable confidence. The measurement of systems reliability does not account for any repair action that may take place, and is intended only to account for the duration that is required for the system to fail while it is in operation. Nor does the measure of a systems Reliability reflect the time required or taken to restore the unit to operations.

    •  Availability is the probability that the system will be able to conduct its normal services function when it is called upon, given that a failure not occurred or the system has undergone a repair action. The objective is to provide a systems that is totally 100% available when considering both reliability and serviceability measures.

    •  Serviceability is measurement of how easily and quickly a repair can be accomplished considering the modularity or the system design, the duality of components, the ability to mirror and restore data, and the availability of hot swap components.

System Availability and Reliability seem closely related, but they are fact quite different. Availability is normally measured as the percent of time that a system is ready for access and use by the user. A variety of factors can adversely impact this measurement ranging from planned downtime for preventive maintenance, to a catastrophic failure induced by environmental disaster or malicious action. The ultimate goal of high availability system solutions is to minimize this downtime by component redundancy, alternate processing and data storage paths, and by developing a Serviceability process that is quick and effective based on just how much downtime can be tolerated. On the one hand a systems availability plan could encompass a restoration of operations in a matter of hours or days, while on the other hand the need may be for 100% continuous availability.




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